Co-browsing implementation fails

[mohzagh]

Hi,
I have a Live Helper Chat instance v4.54 running under apache 2.4.
I have added the new widget embed code generated in my instance in another site. The widget works perfectly and a visitor can start chatting with an operator, but I want the operator to be able to use "screen share" button from the chat page in order to request a screen share to the visitor. So I refered to this project "https://github.com/LiveHelperChat/livehelperchat/tree/master/lhc_web/doc/node_servers/cobrowsing" and I did all the necessary configs. The problem is that when the operator request screen share and the visitor accepts it the operator doesn't see nothing (white screen in the operator chat page).

NodeJS App is running:

The NodeJS App is listening on port 31130:

Apache virtual host config added in relation to this integration:

    ProxyPreserveHost On

    RewriteEngine On

    # WebSocket upgrade for socketcluster
    RewriteCond %{HTTP:Upgrade} =websocket [NC]
    RewriteRule ^/socket.io/(.*) ws://127.0.0.1:31130/socket.io/$1 [P,L]

    # HTTP fallback
    ProxyPass /socket.io/ http://127.0.0.1:31130/socket.io/
    ProxyPassReverse /socket.io/ http://127.0.0.1:31130/socket.io/

Screen Share configs within LiveHelper Chat UI:

The widget from my site:

The authorization popup on the visitor page:

Screen shared message on the visitor page:

The operator chat page (white and no video streams):

Many websockets are created on the visitor page but are broken:

Also many GET and Post http requests seen from visitor page to the socket.io:

[mohzagh]

Please, any feedback.

[remdex]

Well your browser console tells it all. I have nothing to add either nodejs not valid or lhc config...

[mohzagh]

Thank you for answering me.

What do you mean by nodejs not valid ?

You can see from the screenshot the logs from the nodejs server running cobrowsing app:

Also can you tell me what's wrong with lhc config ?:

[remdex]

I see as much as you see... Nothing else I can help.

[mohzagh]

What do you suggest I should have to do to find a resolution ?

[remdex]

Take look how docker version it's all working :) after installing docker you have enabled it in chat configuration and all works out of the box.

[remdex]

But for simplicity and voice sharing I would go just with https://doc.livehelperchat.com/docs/integrating/jitsi